FADEN
Terms of Service
Last updated: June 2026. By using FADEN, you agree to these terms.
The service
FADEN provides a marketplace-style platform connecting customers with independent boutiques. We facilitate discovery, messaging, and order workflows; individual boutiques are responsible for production, pricing, delivery timelines, and garment quality unless otherwise stated in a specific agreement.
Accounts
You must provide accurate information and keep credentials secure. You are responsible for activity under your account. We may suspend accounts that violate these terms or harm other users or partners.
Orders & payments
Quotations, deposits, and final payments are governed by agreements between you and the boutique, plus any payment terms shown at checkout. Disputes about fit, fabric, or delivery should first be raised with the boutique through FADEN messaging when possible.
Content
You retain rights to content you upload. You grant FADEN a license to display and transmit that content to operate the service (e.g. sharing reference images with a boutique). Do not upload unlawful or infringing material.
Boutique partners
Boutiques must provide accurate business information, honor quoted timelines where feasible, and comply with applicable consumer and tax laws. FADEN may remove boutiques that receive sustained complaints or fail verification standards.
Disclaimer
The service is provided "as is" to the extent permitted by law. FADEN is not liable for indirect damages arising from boutique performance, third-party services, or events outside our reasonable control.
Changes
We may update these terms. Continued use after changes constitutes acceptance. Material changes will be noted on this page.
Contact
Legal inquiries: legal@faden.in